At my school, we have an course that all new students must take that is essentially College Life 101. It introduces them to the registration process, what the campuses offer, where they can go for different services etc. I believe it needs to be expanded to cover the basics to make sure that everyone is up to speed. And I do mean the
absolute basics because clearly some students are not where they need to be...
Student: It is asking what grade level I am.
Me: Have you attended this college before?
S: Just here for about a year.
M: Okay well then you would need to select 2nd year sophmore
S: This one?
M: No. The one that says "2nd"
S: This one?
M: Nope, thats 3rd year.
S: Oh okay. Here then
M: Still no. It's the third option from the top.
S: I'm just not seeing it. Here?
M: It's one below that ma'am.
S: Okay.
M: Now were back to 3rd ma'am. Just one line above that.
S: Oh there it is!
M...
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